Shipping Policy

Standard Shipping

For orders under £30, there's a delivery charge of £3.59, while it's free for orders over £30.

We utilise Royal Mail's Tracked 48 service for shipping.Your order will typically arrive within 2-3 working days.

Express Shipping

For orders under £30, Express Shipping is available for £4.39, and it's free for orders over £30. 

We utilise Royal Mail's Tracked 24 service for shipping.Your order will typically arrive the next working day. 

Here's what you can expect with both shipping options:

  • You can conveniently track your parcel online.
  • Royal Mail will keep you informed via email at key stages:
    • When your order leaves the warehouse.
    • When it reaches our local sorting office.
    • When it reaches your local sorting office.
    • When it's successfully delivered to you.
  • Royal Mail will make two delivery attempts. If both attempts fail, they'll either leave the parcel with a neighbour or return it to the sorting office. You'll receive a red 'Missed Delivery' slip along with an update on the tracking.
  • Deliveries are scheduled from Monday to Saturday (excluding bank and public holidays). 
  • You’ll receive an email notification once your order is dispatched, along with a tracking number to monitor your delivery progress.You can expect a total of four email notifications and updates regarding your order's status.
  • For Highlands and Islands delivery could take 1 day longer. 

FAQs:

Do you ship worldwide? 

We currently only ship to the United Kingdom and Ireland. 

When will my order be dispatched? 

We strive to dispatch all orders on the same day as the order is placed. Our cut off time for guaranteed same day dispatch is 3pm. Orders placed after 3pm will be dispatched on the following working day.

How long does it take to deliver my order? 

Our Standard Shipping is Royal Mail Tracked 48 Hours which aim to be delivered within 2-3 working days after dispatch. 

Our Express Shipping is Royal Mail Tracked 24 Hours which aim to be delivered the next working day after dispatch. 

For Highlands and Islands this could take 1 day longer. 

Please take into account that Royal Mail don't deliver on bank and public holidays.

Where is my order?

Please check your tracking link that was emailed at the time of dispatch (remember to check if the email is in your junk/spam folder).