Safe & Secure Payment Options
FAQs
Shipping Information
Standard Shipping
For orders under £40, there's a delivery charge of 99p, while it's free for orders over £40.
We utilise Royal Mail's Tracked 48 service for shipping. Your order will typically arrive within 2-3 working days.
Express Shipping
Express Shipping is available for £1.99.
We utilise Royal Mail's Tracked 24 service for shipping. Your order will typically arrive the next working day.
When will my order be dispatched?
We strive to dispatch all orders on the same day as the order is placed. Our cut off time for guaranteed same day dispatch is 12pm. Orders placed after 12pm will be dispatched on the following working day.
What if I want to return my order?
We accept product returns within 30 days of purchase for either a refund or an exchange. We assume customers will have tested a spray or two before returning, however we cannot accept bottles that have been used beyond this or returned outside of our 30-day policy. These items will be sent back to you. We can only facilitate exchanges once per order.
All returns will be processed within a week of receipt and we will let you know when it has been completed.
Are the fragrances long lasting?
Yes! All of the fragrances in our range are parfum, which is the strongest concentrate available. This means not only do they last a long time, they also retain that first spray freshness.
How can I contact you?
Please email us on info@thefragranceco.co.uk or you can use the contact form below.
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Free Shipping on orders over £40
Royal Mail Tracked 48 Hours
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Satisfaction Guarantee
Easy 30 day returns, even if you've tested a spray or two
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Same Day Dispatch
Orders placed before 12pm
The Fragrance Co. vs Others
Why Choose Us?
Why Choose Us?
Why Choose Us?
Why Choose Us?
The Fragrance Co.
Others
100% Vegan
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Cruelty Free
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Affordable Price
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Super Fast Shipping
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30 Day Money Back Guarantee
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Free Returns
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UK Based
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Handmade
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4.5 out of 5